Have possibly ruined the five suits that I purchased for my groomsmen suits due to lack of communication from returns team.
I would give 0 stars if I could.1. They shipped me GOLD shoes when the website suggested they would be black or brown, and won't take them back or refund me.2. I returned 2 trousers because they looked nothing like in the website, and they've refunded me 20% less of what I paid.I would strongly suggest you stay away from this retailer.
They started to charge for shipping .... you either pay $9.95 or $14.95. I was very displeased by this because I ordered some shoes awhile back without having to worry about shipping cost , but I guess things change. I will have to go to amazon this year since they seem to cater to client wants/needs at no extra cost
It takes 2 weeks to get a refund. I have never had any company in the UK that takes beyond 5 days to refund. If you are returning an item, then good luck getting your money back
We have purchased 7 items from Dobell over recent years and have always been delighted with the quality and fit. The prices are incredibly competitive and the variety and choice could not be found outside of London. Delivery and management of their online site are also excellent.
Dobell Menswear is a UK Clothing Store based in Eastbourne, South East England. Dobell Menswear is located at 23 Marshall Rd, Eastbourne BN22 9AD, UK.
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