Amazing team and make a very stressful, upsetting time very relaxing. They were so helpful and nothing was to much for them. Would recommend Donna and the team as the best funeral service in Sussex
Looked after my father beautifully, and the gentlemen working in there were kind, respectful and helped with everything every step of the way. They really made a hard time so much easier to cope with, I couldnt recommend them enough.
From the first visit to the service itself Payne and Son demonstrated an understanding of the balance between compassion and professionalism. Queries were responded to immediately and the family commented on the courteous support shown by the team at the service. I had visited another funeral directors but felt more confident from the start that Payne and Son was the preferable choice. I have no hesitation in recommending them.
From the moment we walked through the door, we knew that Payne & Sons were the perfect company to look after our dear Dad.Lee made us feel at ease straight away and settled us down with a lovely cup of tea (made by Eddie) whilst we discussed the arrangements.We didnt realise they had a separate room for holding the service, which we wanted to be personal as Dad didnt want it to be in a church and we thought the crematorium would be too quick and not the place to hold a Celebration of his life. As soon as they showed us the room it felt perfect. They introduced us to a celebrant called Martin who came to our home to find out about the kind of person our Dad was and he helped us decide how the service should be. My sister and I were allowed to go into the Hall the day before the service to give it our personal touch. Nothing was too much for them. On the day it worked like clock work , all the staff we very professional and very efficient.Being able to have access to a projector we were able to tell everyone with our carefully chosen pictures and music our Dads life, it was exactly how we had pictured it. The online tribute page was also a fabulous idea, where friends and family could leave messages about Dad and also donate to his favourite charities, they have thought of everything.We cannot express our thanks enough to the wonderful team and would recommend their services to anyone who has the unfortunate task of having to say goodbye to a loved one. Thank you Payne & Sons you offered my family a very warm, friendly, professional service for a very sad but important time in our lives.With heart felt thanks, Alison, Julia-Ann and Family
I recently had the unfortunate experience of having to use a funeral director in Eastbourne and Payne & Sons were recommended to me as being a competent and honest family firm.Their dealings with us were exemplary. Not only were they kind and understanding, but they were ready to adapt their usual arrangements to our specific needs so that the final funeral of the deceased person was exactly as he would have wanted and it impressed all mourners and the congregation at the funeral service.I should add that we were impressed not only by the service offered by Payne & Sons but also by the cost. I certainly recommend the company.
Payne & Sons Funeral Directors is a UK Funeral Home based in Eastbourne, South East England. Payne & Sons Funeral Directors is located at 143 Seaside, Eastbourne BN22 7NN, UK.
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