The prices are competitive, but the customer service is shameful. Most of the staff are extremely rude, including Kat/Cat sighing and huffing as they aggressively sweep the floor near your feet, slamming the doors. They make it very obvious they despise you, and this was thirty seconds after entering the store for the first time. Customer sales assistant John was outright rude, intolerant and purposefully unhelpful on severally occasions, like a stroppy child, lying about stock levels, and lying about the return policy before back tracking several times without an apology. Ive never experienced service this poor, anywhere. This company needs to train the staff in customer service.
Possibly the worse service in any shop ever customer service people lie to you or just don't know what they are doing never using this company again highly recommend you don't bother with these incompetent people
won't go anywhere else! great prices, great service and great staff
Very good service.
Really helpful staff here in Eastbourne. We buy all sorts of bits and bobs here regularly. Useful too as they are open till late most nights.
Toolstation Eastbourne is a UK Hardware Store based in Eastbourne, South East England. Toolstation Eastbourne is located at Hawthorn Industrial Estate, 10 Hawthorn Rd, Eastbourne BN23 6QA, UK.
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