What a load of rubbish. Call them at 3:50pm Saturday asking what bikes they stock etc. Get there a few minutes to find shutters down and them not answering phone. If the man knew he wasn't going to be there after I said "i'll be there in 10" he could have said on phone. My visit was within their stated business hours anyway. What a joke. If this is how you run your business, well, good luck with that!
Always helpful. Very friendly service at an affordable price.
very unpleasant service to start with, especially the old man. treating customers like intruders. in terms of knowledge about bikes, especially more expensive/modern ones, do not even try. tried a few times and will never do it again. absolutely appalling.
Very helpful cycle shop knowledgeable father and son team been going there for years always found what I wanted highly recommended
The shop is run by a knowledgeable cycling family and the younger members can be good to talk to. The elderly guy seems to regard customers as impertinent inconveniences. I walked out today without a new saddle, and without even getting so far as asking about a new chain and rear block: when my request to see a second option of saddle to the one originally thrown on the counter apparently quadrupled the annoyance I had already caused by walking in the door, I figured I would rather take my inconvenience elsewhere. Permanently.
PHOENIX CYCLES is a UK Bicycle Store based in Eastbourne, South East England. PHOENIX CYCLES is located at 219 Seaside, Eastbourne BN22 7NR, UK.
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